Jagmohan Saluja
SD-118, Tower Apartment,
Pitam Pura, New Delhi – 110088.
Phone: 91-11-2731 2858 (Off/Res)
Email: jag@internet-researcher.com
Objectives:
Working for self gratification is a quality that makes me a Virtual Assistant with a difference. As an Internet Researcher or even as a Data Manager delivering work with a proficiency and in the stipulated time frame, I prove myself to be an asset for the employer.
Profile:
I am a IT professional having 20 years of experience. I have handled EDP departments as Manager. Worked in 24x7 highly demanding environments as software and hardware support personnel.
Experience:
Oct 2002 till date:
Providing support services worldwide to small businesses, professionals and solo
entrepreneurs, a majority of them being in US, Canada and UK.
Offering services such as:
Customer email / Helpdesk email handling
Website Maintenance - daily updation of WebPages
Online data entry
Internet researching
Data collection
Article Submission, Website submission
Blog setup (Typepad) and Blog submission
HTML Newsletter preparation and delivery
Excel sheet preparations
Plus other administrative support jobs.
Dec 1995 – Oct 2002 (Working under the same Management)
May 2000 – Oct 2002 Lucas & Mayo Netsourcing Pvt. Ltd.
Sr.Team Leader
I have been highly instrumental in spear-heading the Business Process Outsourcing division at L & M. We were providing skill searching facility to recruiters and HR consultants based in US for permanent as well as contract positions. Our main focus was to search for suitable candidates in US as per the job requirements sent to us by the recruiters (clients). I was handling a team of 8 searchers and we were helping the recruiters to close atleast 3 positions per month.
As a Sr.Team Leader in L&M my main responsibilities includes staff training, maintaining the highest service standards through continues quality management.
Additional responsibilities include installation and maintenance of hardware, dealing with various subcontractors. Played a lead role in the entire process of setting up a 256 kbps RF Internet connection, which serves as the backbone for any IT enabled service provider. This included identifying and inviting orders from various service providers, scrutinizing their product and opting for the best available Internet solution.
1996 – May 2000 Jersey India Ltd.
Manager EDP
I was the Manager in the EDP department of a world class Textile facility. I supervised the automation of complete Production department. Designed systems for Accounting and Materials Control department. Wrote various applications for marketing department to automate their order and invoicing applications. Installation Of Hubs and Switches, Cat-5 cabling. Installation Of Proxy Server. Network Printer Installation. Installation of OS Software like Windows 98, Win-95. Maintenance and installation of Novell Netware 3.12. Maintenance and Servicing Of Laptops. Presentation to management of project proposals and requirements.
May 1993 - Dec 1996 Fruit & Vegetable Project (NDDB)
Shift Supervisor
I have worked in a unit of National Dairy Development Board, which is a public utility company, for 3 years. I worked as a Shift Supervisor in a 24/7 environment. Provided help-desk support. Interactions with the users for any changes in the existing applications. Wrote various modules for Operations department and Personnel department. Used Oracle 6.0 on Unix (Motorola) systems. Also worked on Pro*C, SQL, Oracle Forms.
Mar 1991 - May 1993 Bajaj Electricals Ltd.
Regional Programmer
I have worked as a Northern India Regional Programmer in a well-known Electrical Appliances company for 2 yrs. Supported 5 sales branches at different locations. My area of responsibility included providing help-desk and supporting data problems. The software I am supporting was written in FOCUS (Hierarchical Database).
Education
M.Com - Post Graduate in Commerce from Meerut University
B.Com (H) – Delhi University Shaheed Bhagat Singh College
OS: Motorola Unix, MS-DOS, MS Windows 3.x, Windows 9x, Windows NT 4.0, Windows 2000 Pro
Languages:
C, Pro*C, SQL, Microsoft Visual Basic (6.0), MS-DOS/Batch Commands
Database: Oracle 6.0 (UNIX), MS Access, FoxPro
Network and Internet/Intranet:
Netscape, MS Internet Explorer, AOL Novell 3.12, Windows 95, 98, 2000, TCP/IP Networking and Dial-Up
Office Productivity:
Microsoft Office 2000: Excel, Word, Access, and Power Point |
